Conflict Resolution

IGS provides conflict resolution and mediation services to assist both managers and staff.  Our approach to conflict resolution and mediation combines both the Interest Based Problem Solving and Transformative models of mediation and conflict resolution.

Group working in Innovative Growth Solution session.

Using Interest Based Problem Solving, IGS assists stakeholders to find joint solutions that meet mutual needs. This approach increases the potential of achieving both maximum joint satisfaction and lasting results.

IGS also applies the Transformative model to conflict situations. This process strengthens stakeholder capacity for experiencing and expressing concerns as well as demonstrating consideration for others. Doing so leads the way for mutual collaboration in defining solutions that will work now and in the future. This process increases the probability of restoring the future relationship between the stakeholders—a must for creating a harmonious work environment and building effective teams.