Pillars of Coaching Conversations

Understanding the importance of coaching, and how to flex your coaching style to meet the needs of the individuals you are coaching, sets the foundation to be a solid coach. In this blog, we share an everyday supportive coaching tool that can be used by leaders on a daily basis to help build a supportive coaching culture.

When you support and coach others, you are helping to build the foundation of a coaching culture – a foundation that fosters trust and respect. The more individuals support and coach one another, the more connected and successful an organization becomes.

The Four Pillars of Coaching: LIFA

Listen: Engaged Listening

  • Listen – Strive to understand from the other’s perspective.
  • Use powerful open-ended questions to clarify meaning.

Inquire: Appreciative Inquiry (AI)

  • Use AI questions to help the other person connect with what is going right and what they do well.
  • Empower others to solve their own problems by building on strengths.

Feedback: Give Appropriate Feedback

  • Avoid giving advice.
  • Be respectful, use feedback sparingly – only if/when needed.

Action: Igniting Action

  • Anchor commitments!
  • Ask how you can further support them in achieving their objectives.

Source: Nyquist, J. and Warnock, S., Innovative Growth Solutions, LLC 2012

Come back for more detail on each of the four pillars in future blogs.

 

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