Understanding the importance of coaching, and how to flex your coaching style to meet the needs of the individuals you are coaching, sets the foundation to be a solid coach. In this blog, we share an everyday supportive coaching tool that can be used by leaders on a daily basis to help build a supportive coaching culture.
When you support and coach others, you are helping to build the foundation of a coaching culture – a foundation that fosters trust and respect. The more individuals support and coach one another, the more connected and successful an organization becomes.
The Four Pillars of Coaching: LIFA
Listen: Engaged Listening
- Listen – Strive to understand from the other’s perspective.
- Use powerful open-ended questions to clarify meaning.
Inquire: Appreciative Inquiry (AI)
- Use AI questions to help the other person connect with what is going right and what they do well.
- Empower others to solve their own problems by building on strengths.
Feedback: Give Appropriate Feedback
- Avoid giving advice.
- Be respectful, use feedback sparingly – only if/when needed.
Action: Igniting Action
- Anchor commitments!
- Ask how you can further support them in achieving their objectives.
Source: Nyquist, J. and Warnock, S., Innovative Growth Solutions, LLC 2012
Come back for more detail on each of the four pillars in future blogs.